Smartland Water Sewer Bot

Property management companies were dealing with a tedious and error-prone utility billing process. Every day, staff had to manually log into multiple utility provider portals, pull water and sewer billing data for each property, identify unpaid balances, validate edge cases like occupancy changes or proration, and then process charges. As portfolios grew, this workflow became unmanageable and prone to missed or incorrect billing. To solve this, we built a multi-service automation platform that fully streamlines water and sewer billing operations. Each day, the system automatically logs into utility provider websites and retrieves the latest billing data across all managed properties. It then identifies accounts with outstanding balances and flags them for further processing. Before any charge is applied, the platform runs a series of validation checks—verifying occupancy status, checking bill stability over time, and applying proration rules where necessary. This ensures only accurate and eligible charges are processed. Once processing is complete, the system generates a consolidated email report summarizing all activity and sends it to the operations team for oversight. In parallel, a web-based dashboard provides real-time visibility into all properties, flagged accounts, historical charges, and billing receipts—giving staff full control and transparency in one centralized interface. The result is a fully automated billing pipeline that eliminates manual portal work, reduces billing errors, and brings consistency and clarity to utility charge management at scale.